Client newsletter
At ClientComm we believe that by informing and educating its clients a business adds value to its client relationships building client loyalty resulting in long term revenue streams and consistent customer referrals.
The ClientComm Marketing and Communication system uses the latest technology that enables your business to deliver client specific, timely and interactive information.
This information can be administered by anyone in your organisation using CommControl, the administrative interface for your electronic client communications.
The system builds your client relationships on three levels:
- Education: ClientComm provides regular information on topics of interest to your client.
- Immediate: ClientComm allows you to quickly advise groups of clients at any time of opportunities or potential problems.
- Interactive: ClientComm allows your clients to immediately respond to any information piece sent by your firm.
The ClientComm Interactive Client Bulletin will Benefit your Firm by:
- Increasing revenue from your existing customers.
- Growing your client base.
- Protecting your client base from competitors.
- Streamlining the laborious tasks involved in client communication to provide a cost effective and highly productive information distribution process.
The ClientComm Interactive Client Bulletin is unique. You can:
- Tailor information to the needs of individual clients.
- Send each tailored communication piece from the partner or staff member responsible for that client.
- Keep client’s informed of what is happening in your firm. This creates a feeling of familiarity between the client and your firm.
- Grow the number of referrals into your firm. The 'Send to a Friend' function allows any communication piece to be easily sent by a client to one of his/her colleagues. This colleague then has the opportunity to register to receive further information from your firm on a regular basis.
- Build your firm’s brand by in your chosen markets.
The ClientComm Interactive Bulletin allows clients greater interactivity with your firm by:
- Providing each client the opportunity to select what information they would like to receive from your firm. (They will feel that you are adding value to the client relationship and showing a particular interest in their needs).
- Enabling them to quickly respond to the information they receive by emailing back to their advisor.
- Providing clients with greater access to their advisor.
The ClientComm Interactive Bulletin is easy to use
You are provided with a complete administration module that can be operated by your administrative staff.
The ClientComm Interactive Bulletin is measurable.
At any time you can monitor:
- Who is reading what pieces of information.
- Which of your clients are referring the information on to friends and who these friends are.
- Which pieces of information are the most popular with your clients.